Traveling soon? You should know when your bag is considered permanently lost by the airline and what you shouldn't pack in a checked bag.
The Department of Transportation says airlines declare bags permanently lost after five to 14 days, and airlines must compensate passengers for reasonable expensesA North Texas traveler didn’t go far after checking a bag for a recent flight. She asked NBC 5 Responds for help with a luggage reimbursement claim.While waiting to board a flight for a long weekend in Mexico, a North Texas traveler named Sakeitha said she learned the flight was canceled. It happened during severe weather on May 30.
In an email to us, an American Airlines spokesperson wrote, “We strive to ensure that every customer’s checked luggage arrives at its intended destination as scheduled and apologize for Sakeitha’s experience. We have been in contact with the customer and our team has processed her lost baggage claim in accordance with American’s Conditions of Carriage.”
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