If you smugly believe you're right in a disagreement with a friend or colleague, a new study suggests why you may actually be wrong. Researchers found that people naturally assume they have all the information they need to make a decision or support their position, even when they do not.
If you smugly believe you're right in a disagreement with a friend or colleague, a new study suggests why you may actually be wrong. Researchers found that people naturally assume they have all the information they need to make a decision or support their position, even when they do not.
"If you give people a few pieces of information that seems to line up, most will say 'that sounds about right' and go with that.". Fletcher completed the work with co-authors Hunter Gehlbach, an educational psychologist at Johns Hopkins University's School of Education, and Carly Robinson, a senior researcher at Stanford University's Graduate School of Education.They were split into three groups who read an article about a fictional school that lacked adequate water.
"They were quite sure that their decision was the right one, even though they didn't have all the information." That may not work all the time, especially on entrenched ideological issues, he said. In those cases, people may not trust new information, or they may try to reframe it to fit their preexisting views.
But the illusion of information adequacy shows that people may share the same understanding -- if they both have enough information. "Your first move when you disagree with someone should be to think, 'Is there something that I'm missing that would help me see their perspective and understand their position better?' That's the way to fight this illusion of information adequacy.
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