Why it’s still so tricky to track spam calls and texts

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Why it’s still so tricky to track spam calls and texts
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Here’s what experts have to say about efforts to curb these annoying calls. And don’t even get us started on spam texts.

Maybe the call came from your home area code. Maybe your phone blocked it, and you only saw it pop up as a voicemail. Or, maybe in a strange twist, it showed up as your own phone number, as if you were calling yourself.

on spam robocalls for the National Consumer Law Center, rely on industry estimates to grasp the scope of the issue., which provides estimates based on the volume of robocalls its customers receive. In August, the index placed the number of robocalls at a year high, up to nearly 4.5 million for the month; September saw a drop down to an average of 4.2 million.

“In the past, the phone companies didn’t take on any responsibility for the calls that went over their networks,” Frankel said.TRACED Act

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