Ticketmaster's handling of Taylor Swift's 'Eras' tour could affect major tours going forward as lawsuits and fans push misconduct allegations.
Taylor Swift's upcoming"Eras" tour is this year's hottest ticket, but the ticket sale fiasco from last year has garnered Ticketmaster some bad blood. The company is facing two lawsuits from fans and looming investigations from states' attorneys and the Department of Justice, all focused on accusations of anticompetitive conduct.
Critics argue that because of the way Ticketmaster and Live Nation Entertainment can collect fees from nearly every part of the ticketing, ticket reselling and concert-going process, the company has "conspired with stadiums to force fans to buy more expensive tickets." "It's not necessarily just that they control it, but they have to engage in certain conduct that restricts, restrains other competitors from entering into the field," Sullivan said."If they're able to achieve that level of success based on their superior services and products, business acumen or just through the mergers and acquisitions that they've done, which were fair and aboveboard, then the law allows them to control that level of the market.
The New York Times called it"a colossus unlike anything the industry has ever seen," but proponents of the merger argued it would streamline the business.
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