'The decision to reach out to a customer with such a scolding and disparaging message is, frankly, astounding.'
"Thank You For Screwing Over My Restaurant And My Staff": This Restaurant Owner's Response To A Customer Canceling His Reservation Has Garnered Over 24 Million Views, And A Lot Of BacklashIn today's food news, a Boston restaurant is currently facing backlash online for its response to a customer's canceled reservation.
In subsequent messages to Trevor and through Instagram story posts, Jen seemingly doubled down on her frustration over the credit card dispute and continued to claim that neither she nor her staff received a call on the date in question.In their statement, Table also claimed that Trevor did not request reimbursement through his travel insurance but instead disputed the charges. Jen highlighted this in yet another message to Trevor, accusing him of insurance fraud.
Idk what the issue is. I was going to Boston, fell ill, then cancels. Yea Amtrak sucks. This just shows I indeed wasn’t in Boston and had lots to cancel. 🤷♀️I have never had a restaurant find me and slip into my DM’s like that. That’s bizarre lol.
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