Some people missing money detail a frustrating process with little to no communication and no apologies.
“We apologize that the update to our Kronos system left some people unpaid, and we don’t expect it will happen again.”Initially, according to sources, some employees affected by the software error were notified there might be a problem with their May 13 paycheck a day or two in advance. In those cases, they were also told any missing amount would be paid on the following paycheck, although that has yet to happen.
The Department of Labor has recently opened an investigation into the matter. A spokesman for the department confirmed there is an ongoing investigation but was unable to discuss the matter further. Dallas County Auditor Darryl Thomas, who oversees payroll, did not return our call for comment.with a statement that has been given to other media outlets. The judge said, “Obviously it’s important that all are paid fully and on time.
In a July 7 email to Dallas County Administration, Dallas County Sheriff Marian Brown wrote in part, “While it is understandable that implementing a new system may result in challenges, the magnitude of such has seriously affected the livelihood of many employees of the Dallas County Sheriff's Department.”
The correctional employee explained that on multiple pay periods since the May 13 check, she has worked more mandated overtime hours than she did during the period covered by that last correctly paid check. The discrepancy has amounted to a great deal of missed overtime pay, which is 1.5 times her standard rate of pay.
According to the correctional employee, a few hours after she had been told she would receive a check for her missing money, she reported to the treasurer’s office, as did some of the other county employees she had seen earlier that day at the payroll office.
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