Inspectors found care standards at Willow View in Norton had not improved since their last visit.
Inspectors found an action plan drawn up after their last visit had not been acted upon
It concluded that residents, some with dementia or physical disabilities, were not treated with dignity and respect.About 69 people were living at the home during the CQC inspectors' visit in May.Frequent unsafe levels of staffingMedicines stored or administered unsafelyInsufficient infection, prevention and control measures
"They told us they didn't always have time to change people's incontinence aids or get people out of bed because they didn't have enough time.
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