Bosses have forgotten how to say 'good job' — and it's driving employees to quit.
found that while employers assumed pay, work-life balance, and well-being were the main motivators for people leaving their jobs, employees reported that feeling valued and a sense of belonging at work actually trumped the other factors. Fifty-four percent of respondents said that not feeling valued by their organization was one of their top-three factors for leaving, 52% said it came down to not feeling valued by their managers, and 51% said a top factor was not feeling like they belonged.
Tera Allas said there are two key reasons employers find it hard to grapple with the importance of valuing their employees:"If you're a boss, you don't really see and feel what it's like to be in the front line." If managers don't fully understand the effort or work required to produce a certain outcome, it can be hard for them to grasp what is worthy of praise. This gap in understanding often results in a lack of empathy from managers..
While a simple acknowledgement of good work can be a powerful tool, Baumgartner told me that a simple"thank you" isn'twork."When we talk about recognition, we're really clear that it has to feel meaningful, it has to feel personal, and it has to reflect the impact that you have," she told me."There is no price tag we can put on the feeling that gives us as humans."of over 36,000 employees by the workplace software company O.C.
Mindy Shoss, a professor of psychology at the University of Central Florida, told me that sometimes the small things can make a big difference."I've seen leaders at companies even giving a handwritten note to someone saying,Shoss said that a critical part of a manager's job is"to keep the organization healthy, which means paying attention to the signs of 'ill health' in relationships or in people's feelings.
Peer-to-peer recognition is also an important way employees can feel valued. A report from"The Spanish Journal of Psychology" of over 1,800 employees found that peer-to-peer recognition hadas much impact on well-being than recognition from managers. With more companies operating remotely or in a hybrid setup, it may be harder for employees to see what their coworkers are doing and acknowledge their accomplishments.
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