Avoid them if you can.
, cramped seats, lack of entertainment, rude flight attendants, and overbooked flights can ruin a trip. However, some airlines underperform more than others in the categories that count., allowing travelers to rate all the major airlines–for better or worse–in various categories including cost, customer service, aircraft quality, entertainment, and more.
This year, as travel started returning to pre pandemic levels, the experience of flying has become a bit disappointing."Now, with volumes surging and some remnants of pandemic-era constraints still in place, passenger satisfaction is in decline—but that's not really bad news. If airlines can find ways to manage these growing volumes while making some small adjustments to help passengers feel more valued, they should be able to manage this return to 'normal.
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