PTC also leveled up its platform for improved integration and better efficiencies.
has announced the successful outcomes of its ongoing collaboration with MakerSights, marked by the introduction of a standardized connector that enhances seamless data integration between PTC’s PLM solution, FlexPLM, and the prominent consumer feedback platform. The aim is to improve efficiencies while mitigating mistakes.
Bill Brewster, senior vice president and general manager of PTC’s Retail Business Unit, emphasized the importance of this integration to modern retail said the company’s collaboration with MakerSights “epitomizes the necessity for interconnectivity in the fast-paced retail product development sector, where the goal is to enhance agility and expedite market delivery.”
This strategic integration sets a new standard in product life-cycle management and decision-making efficiency, underscoring PTC and MakerSights’ leadership in providing cutting-edge solutions that sync with dynamic market needs.The latest research from IBM Institute for Business Value revealed “significant challenges” that CEOs face as they deploy and scale generative AI.
Another concern among CEOs is whether their teams possess the requisite skills for gen AI integration. Of those polled, 63 percent said they believe their teams are capable, yet a significant portion hasn’t fully grasped how such technologies affect their workforce and organizational culture.
Manhattan Active Maven is the latest addition, built natively into the company’s industry-leading omnichannel commerce platform. It represents the first gen AI-driven customer service chatbot crafted to provide native access to critical operational data such as orders, payments and product availabilities. This innovative tool utilizes large language models for generating dynamic, personalized responses, mimicking humanlike interactions for both pre- and post-purchase customer experiences.
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