As social media companies have slashed hundreds of content moderation jobs during the wave of tech layoffs, industry workers and online safety advocates fear that major platforms are less capable of curbing abuse than they were just months ago.
Postings on Indeed with “trust and safety” in their job titles were down 70% last month from January 2022 among employers in all sectors, the job board told NBC News. While tech recruiting in particular has pulled back across the board as the industry contracts from its pandemic hiring spree, advocates said the worldwide need for content moderation remains acute.
“We were already underrepresented globally. The U.S. had much more staffing than outside the U.S.,” the employee said. “In places like India, which are really fraught with complicated religious and ethnic divisions, that hateful conduct and potentially violent conduct has really increased. Fewer people means less work is being done in a lot of different spaces.”remained on the platform for months
Concerns about trust and safety reductions coincide with growing interest in Washington in tightening regulation of Big Tech on multiple fronts.on Tuesday, President Biden urged Congress to “pass bipartisan legislation to strengthen antitrust enforcement and prevent big online platforms from giving their own products an unfair advantage,” and to “impose stricter limits on the personal data the companies collect on all of us.
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