Fans of Taylor Swift encountered a number of issues while trying to obtain tickets to the singer's latest tour via Ticketmaster.
These complications have reinvigorated calls from activists and politicians for the Department of Justice to investigate the decade's-old merger of Ticketmaster and Live Nation.
Live Nation, which merged with Ticketmaster in 2010, has faced longstanding criticisms about its size and power in the entertainment industry. People amplified their complaints this week when tickets for Swift tickets went on presale on Ticketmaster's website. The company wasTicket buyers immediately turned to social media to complain after the website appeared to crash or freeze during purchases, leaving many unable to get tickets for the show.
"I've long urged DOJ to investigate the state of competition in the ticketing industry,," he added. "Consumers deserve better than this anti-hero behavior."Others complained about the long wait times and confusion over "verified fan" tickets and presale codes. The verified fan program, which was established in 2017, was designed to keep tickets in the hands of actual fans and not resellers.
"The [Taylor Swift] portal is not going well for many Swifties," Rep. Bill Pascrell, D-N.J., wrote in a tweet Tuesday. "I'm hearing about site crashes and fans waiting for hours. You'd think all these service and convenience fees could go to a working website."
United States Latest News, United States Headlines
Similar News:You can also read news stories similar to this one that we have collected from other news sources.
Amid Reports of Issues Ahead of Taylor Swift Presale Release, Ticketmaster Releases Statement for FansHaving issues with Ticketmaster’s website? With fans anxiously awaiting presale for Taylor Swift’s upcoming tour, many started noting just before the presale began that the ticket sale site appeared to be down.
Read more »
Ticketmaster Crashing as Taylor Swift Fans Fight for Early TicketsVerified presale tickets to Taylor Swift’s return-to-form stadium “Eras” tour went on sale at 1o a.m. on Tuesday morning, and already, it’s a bloodbath.
Read more »
Taylor Swift tickets: Ticketmaster crashes for some users, site hit by outages on releaseFans hoping to get their hands on tickets for Taylor Swift's 2023 The Eras Tour are frustrated as Ticketmaster has been experiencing technical difficulties for some users.
Read more »
Thousands report Ticketmaster outage as Taylor Swift tour tickets go on saleThe numbers appeared to spike at 10 a.m. and 11 a.m. ET, right as tickets went on sale in the Eastern and Central time zones.
Read more »
Taylor Swift crashed TicketmasterTicketmaster wasn’t ready for Swifties.
Read more »
Ticketmaster access issues reported amid Taylor Swift presaleTaylor Swift’s The Eras Tour starts March 17.
Read more »