Recording artist taylorswift13 has issued a statement about the problems getting tickets for her tour. More:
"There are a multitude of reasons why people had such a hard time trying to get tickets and I'm trying to figure out how this situation can be improved moving forward," Swift wrote to her fans on social media. "I’m not going to make excuses for anyone because we asked them, multiple times, if they could handle this kind of demand and we were assured they could.
Ticketmaster said that the site was overwhelmed both by real people and bot attacks resulting in unprecedented traffic on their siteSwift continued: "It’s truly amazing that 2.4 million people got tickets, but it really pisses me off that a lot of them feel like they went through several bear attacks to get them."
The ticketing company said in a statement Thursday that two million tickets to her tour next year were sold during presales on Tuesday, the most tickets ever sold on the platform in a single day.cited "extraordinarily high demands on ticketing systems and insufficient remaining ticket inventory to meet that demand" as a reason for calling off Friday's general sale to the public.
"While it’s impossible for everyone to get tickets to these shows, we know we can do more to improve the experience and that’s what we’re focused on," the company's statement stated.According to DownDetector.com, which takes user feedback to monitor website outages, there were thousands of reports of Ticketmaster being down on Tuesday morning., the state’s attorney general said his office will investigate after receiving numerous complaints about the process.
"And to those who didn't get tickets, all I can say is that my hope is to provide more opportunities for us to all get together and sing these songs," she wrote, concluding, "Thank you for wanting to be there. You have no idea how much that means."Taylor Swift's new album, 'Red' dropped and record companies are beginning to get nervous, according to litigation partner Sid Rao.
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