'My job used to be one of joy.' Tax preparers are delivering a lot of bad news about refunds, and it's giving them a headache.
These are difficult times for tax preparers. Changes in Treasury Department rules have made it an especially tricky tax season, with lower refunds taking many Americans by surprise. That’s led preparers to stock up on chocolate and painkillers—both for unhappy clients and for themselves.
John Dundon, a preparer in the Denver area, says he bought tissues by the box last year for emotional clients. This year, he bought a carton of 24 boxes that clients are going through rapidly.Now that the new tax law is in place, your deductions and refunds may not look the same as last year. WSJ's Richard Rubin gives us the scoop on what's changed, and how your return could be sweeter than years past.
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