Southwest Airlines to modernize technology with move to Amazon’s cloud

The Dallas-based airline’s decision comes only months after a meltdown stranded thousands of passengers across the country.

Amazon Web Services will become Southwest’s “preferred cloud provider,” the e-commerce giant said on Wednesday, calling the move a “large-scale migration” of the airline’s digital infrastructure to the cloud. Southwest will use AWS to power elements of its website and mobile app, store data and run internal analytics.Southwest Airlines’ December meltdown came after years of tech failures

Southwest already runs some software on AWS, including gate management and departure control programs, said Lauren Woods, the airline’s chief information officer. “We definitely have plans to do other critical-for-operations and future required-to-fly applications, bringing those into AWS,” Woods said.

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