In the midst of an overwhelming demand for renewing passports ahead of spring and summer travels abroad, a Chicagoan had her private information exposed by the U.S. Department of State, including her date of birth, social security number and a copy of her birth certificate.
The historic demand for passport services, and the backlog facing State Department offices, may have led to the critical error uncovered by NBC 5 Responds.
“I ended up getting an appointment,” Adler said. “I went to Detroit and they mailed me my passport a couple days later, so I got it in time for my trip, which was great.” The couple said they too had traveled to Detroit, Michigan, recently to renew their passport, but somehow ended up with Adler’s documentation. Luckily, the couple offered to shred the documents, but Adler still felt worried.
But today, it says it's trying to increase Consular Affairs staff and fast, given that there are more U.S. citizens traveling abroad than ever before.
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