Salesforce CEO Marc Benioff told CNBC’s Jim Cramer about how its messaging program Slack relates to AI.
on Tuesday that its messaging program Slack will not only have its own AI, but will be used by some of the biggest names in artificial intelligence.
"The big news is Slack is really starting to wake up with its own AI," Benioff said."It holds so much data for our customers, I think Slack is going to be the promise of AI for a lot of our most important customers." "If you go talk to any of these great, new AI companies," Benioff continued, listing OpenAI, Cohere and Anthropic,"They are all Slack first companies, they all built their product with Slack."Benioff said Slack is not only a system of engagement, but a system of record, so the program itself can start managing data., an AI program with capabilities aimed at assisting companies with CRM, customer relations management.
"Einstein will do a trillion transactions for our customers this week in AI, but we never look at the customers' data."
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