The Bakersfield man was told there was no protection for his $1,100 sent via Zelle to the fake 'landlord.' Now, the bank will cover some of the loss.
The Bakersfield man was told there was no protection for funds sent via Zelle to the fake "landlord." Now, the bank will cover some of the loss.7 On Your Side has been receiving a mountain of complaints about scams using Zelle. This particular story begins about six months ago when 7 On Your Side heard from a consumer who tried to rent an apartment but ended up being scammed through Zelle."I didn't hear anything for a long time, nothing from Wells Fargo," says Ralph Hunt.
The conman setting up Hunt sent all kinds of paperwork: applications, leases -- it all looked so legit."I've heard so many bad stories about people being scammed," Hunt said, "but I figured with Zelle being offered by my bank, the FDIC insurance would cover anything. Wrong."Hunt goes on, "So I contacted not only my bank, Wells Fargo, but also Zelle customer service itself.
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