It began just like any other day for Gregory Carafello. He was at the office early on Sept. 11, 2001 in the South Tower.
At 10:03 a.m., United Airlines Flight 93 out of Newark crashed in Shanksville, Pennsylvania after brave passengers took matters into their own hands. "You start to say... Well, why did I get out? And that's survivor's remorse, it's whatever it is. But if you're thinking through that, it could have been you, should have been you, and that's when you start to feel the weight of what happened," said Carafello.
"You saw the pain that was just among everyone, and especially in New York, New Jersey, Connecticut," he continued."The pain, it's hard, everybody knew somebody that died or multiple people that died."Carfello is now the president of Cartridge World America, located at One World Trade Center. It was the first original tenant with office space to come back, and his son, Paul, works with him.
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