Illinois Gov. J.B. Pritzker says he has been in contact with federal officials regarding the cancellation of thousands of Southwest Airlines flights in recent days, demanding that the airline be held accountable for a cascading series of issues that have left travelers stranded around the nation.
As a result of winter weather across the Midwest and East Coast around the Christmas holiday, Southwest found itself unable to get crews to and from destinations to ensure that normal operations could continue.
Transportation Secretary Pete Buttigieg and the Department of Transportation have promised to “hold Southwest accountable” if they fail to live up to their promises to consumers, something that Pritzker echoed in his own statement on Tuesday.Sign up for NBC Chicago newsletters.
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