A Panera Bread employee in Glendale, Colorado, used a pan to defend staff from an unruly customer who became violent, throwing objects and demanding a missing phone.
A Panera Bread employee in Colorado used a pan to hit an unruly and violent customer who remains at large, video showed. The incident happened at the bakery's location in Glendale, Colorado, on Tuesday. Natalie Wiersma recorded video of the dramatic altercation in which the customer threw several objects at the staff, saying "Give me my phone.""They all looked super-confused and said, ‘We don’t have your phone’," Wiersma recalled.
That was when an employee came up with a pan and repeatedly struck the violent customer. "My personal hero," Wiersma said. "That I think was very effective."Police said the at-fault customer threw a smoothie at employees and yelled a racial slur at one of them but left before police arrived, only to return later to cause another disturbance. One person suffered minor injuries during the second altercation. Police are still looking for the suspect.
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