Natalie Simpson: Moving forward, it is important to learn as much as we can from the loss. - NBCNewsTHINK
John Normile / Getty Imageschair of the Operations Management and Strategy Department at the University at Buffalo School of Management
Life-threatening emergency conditions are notorious for their tipping points, when things suddenly get much worse through a cascade of unwanted events. Snow is a great example of this. Ifafter the storm: When the storm does stop, it takes days of nonstop, heavy, dangerous work to unpack snowbound streets.
To do so, we need to recognize a very particular kind of decision that leaders often face in emergencies, a high-stakes choice that must be made early to prevent the first domino from falling and triggering a string of other problems. In Buffalo, that early decision is when to close roads before the blizzard’s arrival. When a snow emergency is closing in, why do we close roads? To keep them open.
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