Articles and videos about Oakland unveils new dispatch system in hopes of reducing 911 response times on KTVU FOX 2 San Francisco.
Oakland Mayor Sheng Thao on Thursday announced the city is now equipped with an updated computer-aided dispatch system that replaces one that's two decades old. She says the technology will help reduce 911 response times."This is a huge win. It's been over two decades since our last investment into our infrastructure," Thao said at a news conference outside the police communications center in East Oakland ."This is a long time coming.
"Our dispatchers have seamlessly embraced the transition and demonstrated remarkable adaptability to a new system, replacing our old, 20-year-old system," said Gina Cheng, police communications managerBut there was still signs that dispatchers are dealing with high call volume.During a visit Thursday to the dispatch center, KTVU spotted a red sign on the supervisor's window reading, "No 950s citywide.""950" is Oakland police code for report.
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