This comes after the state gave the Oakland Police Department one year to speed up their 911 emergency response times or risk losing critical funding from the state or the ability to continue taking 911 calls altogether.
"We are also preparing a major upgrade to our computer-aided dispatch system.. we all know this as the CAD system, which this will help connect responders to the scene of a call," Mayor Thao said. "All of this together will tie into how we can again respond stronger to our constituency.
We have also taken steps to harden our phone system against future power outages we saw this past summer as well."Leaders say one issue contributing to the slower response times is staffing. Leaders say there are 16 vacant dispatcher positions and that they're making a major push to hire more dispatchers, such as recruitment events.If you're on the ABC7 News app,
United States Latest News, United States Headlines
Similar News:You can also read news stories similar to this one that we have collected from other news sources.
Oakland mayor to announce funding, upgrades for beleaguered 911 systemOakland Mayor Sheng Thao on Monday plans to announce updates to the city’s beleaguered 911 system, which she said will include new funding opportunities, recruitment on new employees and technology upgrades.
Read more »
Oakland mayor announces $2.5M more, upgrades for beleaguered 911 systemOakland Mayor Sheng Thao on Monday announced an additional $2.5 million for the city's beleaguered 911 system.
Read more »
Oakland announces $2.5M investment to improve troubled 911 systemOakland city leaders announced Monday a $2.5 million investment to improve the city's 911 system, following criticism over slow response times and recent outages.
Read more »
Northampton opens Division of Community Care, an eventual alternative to 911 police responseNorthampton, Massachusetts, has opened a new Division of Community Care that will eventually allow 911 dispatchers to be able to send community responders out instead of police officers, depending on the situation. The city's police chief said she supports the move.
Read more »
911 remembered: David Letterman delivered a powerful monologue after the attacksDavid Letterman gave an impassioned and long-remembered monologue a week after the country was attacked on Sept. 11, 2001.
Read more »