The popular burger chain introduced a personalized greeting on the digital screens at drive-thru kiosks in December which welcome customers by name.
Those on team “no way” argued the feature was “weird.”“I’m going to stop going to Macca’s [McDonald’s] if I’m going to get called out like that,” another agreed.However, others thought it left them feeling “special” every time they visited McDonald’s.
“I’m going to deliberately go to Macca’s [McDonald’s] tomorrow to see if my name comes up…” one viewer declared. “You should change the name on your app to ‘Beautiful’ so at Macca’s [McDonald’s] it will say ‘Great to see you Beautiful’. Then Macca’s are giving you a compliment.”Customers can use the app to earn points for every dollar spent on eligible food and drink purchases
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