Three escalators at the 74th Street-Broadway station in Jackson Heights have been out of service since June 2023.
NEW YORK - For months, the 7 line has been under construction at the 74th Street-Broadway station in Jackson Heights, which is part of a major transit hub in Queens.The MTA is working to improve subway accessibility, but subway riders say setbacks have become the norm.'I find myself scheduling things closer to home just because I expect that the elevators and escalators are going to be broken,' said Ileen Park, a nurse and mother who often navigates with a stroller.
While she believes updates are long overdue, she argues that riders deserve support such as a shuttle service amid construction.'When you have a disability, oftentimes spontaneity is taken away. You have to plan everything,' she said. 'So when you have extended outages like this, it just really puts a wrench in the whole plan.'The MTA calls the construction essential and expects to have downed escalators back up and running sometime after April 1.
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