Miss Manners: Don’t punish an employee for a poor system

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Miss Manners: Don’t punish an employee for a poor system
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Advice from Judith Martin, Nicholas Ivor Martin and Jacobina Martin.

: I had a layover at the airport, so I sat down at a bar. Nobody greeted me. There was a touchscreen terminal at the counter for customers to place orders, so I did.I have worked in the service industry before, and usually have no problem leaving the now-traditional 18% tip -- sometimes more for stellar service. I figured I did two-thirds of this particular transaction, so I gave a 6% tip for the one-third of the transaction they provided.

Is the system you describe poor service? Of course. But was the system set up by the employee asked to do double-duty cleaning and serving? Unlikely.: I went to a bookstore and found a small notebook, whose cover was inspired by the painting “Starry Night” by Vincent van Gogh. It reminded me of a friend who adores van Gogh’s work, so I bought it for him as a casual gift.

I told him that was unnecessary, but he insisted, so I accepted them. I knew accepting his gift would make my friend happy, but something about it felt wrong. I felt the gift was too much. This is both a truth and a lie: My parents don’t know about the shoes, but if they did, they would demand I give them back. They don’t want me befriending guys, which all of my friends know .

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