McDonald's stops testing AI ordering as tech expands at other restaurants

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McDonald's stops testing AI ordering as tech expands at other restaurants
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Justin Boggs is a writer for the E.W. Scripps company. Justin covers anything from politics to sports and entertainment.

Despite many leading fast food restaurants shifting to using AI to take drive-thru orders, McDonald's announced it is ending its partnership with IBM by the end of this year.

"The goal of the test was to determine if an automated voice ordering solution could simplify operations for crew and create a faster, improved experience for our fans," McDonald's said in a statement.

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