Marriott International Inc Chief Executive Arne Sorenson apologized on Thursday ...
WASHINGTON - Marriott International Inc Chief Executive Arne Sorenson apologized on Thursday before a U.S. Senate panel for a massive data breach involving up to 383 million guests in its Starwood hotels reservation system and vowed to protect against future attacks.
“The short answer is we don’t know,” Sorenson said. “We’ve simply been focused on making sure the door is closed.” Committee Chairman Rob Portman noted that Starwood said it had discovered malware in November 2015 - before Marriott purchased it - on some systems designed to steal credit card information but Starwood said at the time it “did not impact its guest reservation database.”
Sorenson said the company has not received any substantiated claims of loss from fraud attributable to the incident and had increased security by adding “protection tools” to determine suspicious behavior, as well as two-factor authentication and keeping valuable more secure.
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