Five thousand dollars had been taken from her Wells Fargo account... and then another $5,000 went missing.
"All of a sudden," Pagtakhan said, "they were actively contacting me, and then all of a sudden they made the correction as they should have."
Wells Fargo had quite the case to unwind and in a statement to 7 On Your Side said: "... we sincerely apologize for the inconvenience and worry they encountered during the time it took to solve this fraud event." The bank said it can't discuss specifics, but it was not a typical situation.And 7 On Your Side wants to thank Wells Fargo for taking a look at this and unwinding a very odd situation.
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