Lorraine Explains: Some Chevy Bolt owners left holding the battery – via drivingdotca ICYMI
George Iny, executive director of the Automobile Protection Association, has some thoughts. “The APA is actually in favour of the second fix. The expense of replacing battery modules is immense, but if they’re proving to not be defective the manufacturer is correct in not wasting precious, expensive resources when there is a better approach.” He says identifying and replacing those that are compromised is imperative. There’s a but.
“GM provided a weird offer to Bolt owners that appears to take plenty off the table. This appears to be typical of GM’s handling of its EV battery problems; their consumer outreach is either incoherent or duplicitous — possibly both.” Those consumers met the announcement with outrage.
Compensate consumers for the inconvenience and diminished range that began with the original recall and could conceivably go on for up to two years for some owners. This could be comprised of no-charge services or subscriptions like OnStar.with the correct information in a more timely manner to keep updates on the Bolt recall current. This is a high-profile recall, yet the information on the safety regulator’s website is out of date.
Bolt owners have been patient, but GM has not served them well. Some are rightfully questioning the drop in their resale value when compared to the same model that received the new and warrantied battery. It’s like the back of the house came up with a better solution and the front of the house has no clue how to sell it.Article content
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