Plus: A push to resurface El Camino Real and an update on 880 repairs in Fremont.
Q: Caltrans must receive more negative mail than positive. I wanted to share one person’s experience submitting a complaint to Caltrans online.
I complained to Caltrans and expected little. Much to my surprise, Caltrans confirmed receipt within a month and thanked me for the report. Within four days, they wrote again after researching my complaint in the context of the larger 280 repaving project to inform me that my specific complaint would be addressed.
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