He has spent a career trying to return Microsoft to the pinnacle of tech
. The advanced artificial-intelligence tool lets users ask questions and get human-like, often funny responses. In the past few months it has grabbed headlines and become part of the zeitgeist. In no time, the wizardry of the technology, however error-prone, has led to its portrayal as a potential Kodak moment for Alphabet-owned Google, a boon to cancer research, the end of coding as you know it, and a nail in the coffin of the exam essay. In other words, it’s the tech hype cycle on steroids.
At the risk of sounding churlish, it is worth noting that seven years after Mr Nadella’s HoloLens epiphany, the whole mixed-reality buzz at Microsoft has gone deathly quiet. HoloLens was reportedly affected by the firm’s 10,000 recent lay-offs. That said, Chatis already so accessible and intuitive to use that it is hard to imagine it will be a flash in the pan.
Microsoft’s share price suggests not. It has barely advanced since November 29th, the day before Open. Given the risks of an economic slowdown, which is cooling demand for Microsoft’s software and cloud services, investors have too many short-term concerns to pay much heed to Mr Nadella’s promises ofYet they shouldn’t underestimate his missionary zeal. He led Bing, Microsoft’s search engine, when Google was on a tear.
Microsoft will not have the field to itself, nor will it be a winner-takes-all market. Among other cloud providers, Alphabet, for one, has foundational models that are more powerful than. For now, though, its ability to compete is constrained. Alphabet, loathed by critics of surveillance capitalism, bears a big reputational risk if human-likeamplifies the biases and privacy concerns of current consumer technology.
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