Due to 'technical difficulties,' Palomar Health Medical Group’s phones, faxes and patient portal are unavailable.
A screenshot taken on June 20, 2024 of a pop-up on Palomar Health Medical Group's website. The message reads:"We are currently experiencing technical difficulties and may take longer than normal to respond."” since May 5 after the health group noticed “suspicious activity” on certain computer systems within its network. Subsequently, phones, faxes and patient portals were taken offline to prevent spread of potential malware.
The Palomar Health Healthcare District, including Palomar Medical Center Escondido and Palomar Medical Center Poway, weren’t impacted and remain operational.KPBS wants to know if you have been impacted by the PHMG network outage. Has it gotten in the way of accessing care or making appointments? Tell us in the form below and we might use your response in an upcoming story.
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