The rise in tipping has many customers fuming, but one worker who depends on tips says most customers misunderstand what they are — and shares what it feels like when people don't tip.
Allegretto says part of the problem is that tipping is presented as a"thank you!" for great service when in reality it's something else entirely.
Tipping is a way to get more money from customers without charging them more — money that is meant to go to paying workers. And these days, providing customers with a tipping option, when they didn't have one before, can be a way to attract hard-to-find workers without offering higher wages.With more and more companies now asking for tips , customers are"My own niece called me about this," laughs Allegretto.
But Schenker says that after his years in the service industry, he has watched tipping evolve into a major part of his pay.
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