Google services to offer more accurate information in compliance with EU
“We see an increasing number of consumers turn to the internet to book their holidays, make purchases, or consult a review. EU consumers are entitled to clear, complete information so that they can make informed choices,” said EU Commissioner for Justice, Didier Reynders, in a statement.Google Hotels will now follow the same transparency commitments as Booking.com and Expedia
Soon Google Flights and Google Hotels will clearly distinguish between services offered by Google and instances where it acts as an intermediary for other companies, and clarify when reference prices are used for discounts advertised on the platform.
and facilitate improvements in app accessibility across the EU, alongside permitting consumers to use payment methods from any EU country.Google is still under pressure from European authorities to fully comply with EU.
Google has additionally agreed to limit its right to independently cancel orders or change prices in the Google Store and will communicate directly with European consumer protection authorities to remove illegal content via a dedicated email address. Google has not announced when it will be updating its services, or if clearer, more accurate information for consumers will be extended beyond f the EU.
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