Task Group used news coverage and insights from the industry trade group Hospitality Technology and the National Retail Federation to explore the concept and growth of ghost kitchens in recent years.
How ghost kitchens work
Also known as"virtual dark kitchens," ghost kitchens are establishments for cooking and preparing food for takeout and delivery without managing a full restaurant operation. Goodbye table service, dining areas, and waitstaff. Virtual kitchens operate out of a commercial space designed to fulfill delivery orders.
The ghost kitchen concept has also become popular for larger eating establishments, like fast food or fast-casual restaurants. In 2021, Quizno's—along with sister brand Taco Del Mar—announced plans to open 100 ghost kitchens.Some startups and companies are taking advantage of the wildly successful launch of ghost kitchens across the globe, finding ways to assist some smaller and larger corporations looking to expand their business models.
Wendy's has partnered with Reef Kitchens to open between 100 and 150 ghost kitchens by 2025, handling most of the operations and turning the delivery concept into an industry suitable for big brands.
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