Florida woman unboxes 13 pieces of luggage after Delta Airlines damages her suitcase: 'I was crying laughing'
"One of the wheels was torn off completely, and I guess that tore the hard shell covering on it and it was exposing the fabric on the inside," Thompson said.
Thompson said she filed a claim and received an emailed response saying the process could take up to a month due to"higher volumes" of claims. "About two weeks after that, I got nine confirmation emails and I [said], ‘What in the world? There must be some kind of glitch,’" Thompson said."So, I pretty much just deleted all of them because I didn't really care…I didn'tAlthough she figured that the delivery was a mistake, Peyton Thompson still loaded all the luggage into her truck.
Thompson did an online search of the luggage and learned three of the pieces were worth $400 before the sale price, she said.
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