The Austin Fire Department and ATCEMS responded to hundreds of calls over the last 48 hours due to the cold weather.
EMS units also took 24 people and two dogs to shelters.
"All these agencies are really calling each other that you see step forward in these sort of events and trying to help each other do the right thing and help our vulnerable populations," Bob Nicks, president of Austin Firefighters Association, said.Both the Austin Fire Department and Austin-Travis County EMS say their call volumes haven't been drastically out of the ordinary.
"If it's urgent, where you have a lot of water just kind of raining into a home or if the pipes above is raining down at your place, we can shut off the water for you. Of course, it's a less emergency call, so we have to do it on a priority basis," Nicks said.
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