The Texas-based airline was issued a $4 million fine for violating rules about keeping passengers on planes during flight delays.
The majority of the delays occurred at Dallas Fort Worth International Airport — American’s central hub — and affected a total of 5,821 passengers. | Wilfredo Lee/AP PhotoThe Transportation Department has issued a $4 million fine against Texas-based American Airlines for leaving passengers stranded on the tarmac for three hours or more — the agency’s largest penalty to date for a single domestic airline for breaking the rule.
American spokesperson Sarah Jantz said the referenced delays were as a result of “exceptional weather events,” and represented a small amount of “the 7.7 million flights during this time period.” The agency’s Office of Aviation Consumer Protection studied incidents between 2018 and 2021, and found that American allowed “43 domestic flights to remain on the tarmac for lengthy periods without providing passengers an opportunity to deplane,” it said. Passengers were also not offered food or water — a staple of the rule — during the delays, officials said.
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