For the first time, the Israeli company’s spyware has been used in a conflict zone, according to researchers.
In mid-2021, Apple sent a warning to Anna Naghdalyan, then a spokesperson for Armenia’s foreign affairs agency, that her iPhone had possibly been hacked by a foreign government. Given her role, which saw her heavily involved in diplomacy around a decades-long, bloody conflict between Armenia and Azerbaijan, the alert was particularly concerning.
“Helping attack those already experiencing violence is a despicable act, even for a company like NSO,” said Natalia Krapiva, counsel at Access Now. “Inserting harmful spyware technology into the conflict shows a complete disregard for safety and welfare… People must come before profit. It’s time to disarm spyware globally.”
An NSO spokesperson said that it could neither confirm nor deny the identity of its customers, adding that it could not specific allegations because it had not been provided with the forensic report. “NSO has the industry’s leading compliance and human rights policy and as always will investigate all credible allegations of misuse. Past NSO investigations have resulted in the termination of multiple contracts regarding the improper use of our technologies,” they added.
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