Airlines, including Delta Air Lines, continued to struggle to restore operations two days after a faulty software update caused technological havoc worldwide and resulted in several carriers grounding flights.
A Delta Air Lines jet leaves the gate, Friday, July 19, 2024, at Logan International Airport in Boston. Kaycee Friend, center, of Pendleton, Ore., waits in line at the Delta Terminal after her flight was cancelled, Friday, July 19, 2024, at Logan International Airport in Boston.
Total cancellations within, into or out of the U.S. on Sunday clocked in at 1,461, according to the latest data from FlightAware. Delta and United Airlines topped the cancellations. Delta Chief Executive Ed Bastian said in a statement Sunday that flight cancellations continued as the airline tried to recover its systems and restore operations. He noted that the pause in Delta’s operations resulted in more than 3,500 Delta and Delta Connection scrubbed flights. Delta has been offering waivers to affected customers.
“The technology issue occurred on the busiest travel weekend of the summer, with our booked loads exceeding 90%, limiting our re-accommodation capabilities,” Bastian wrote. “I want to apologize to every one of you who have been impacted by these events.”
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