A delivery driver says you shouldn't shop at Wayfair for furniture, because you might get previously returned items.
These days, if you want insights into the inner workings of corporations, TikTok is a good place to start. A FedEx delivery driver, @ce88maine, responded to TikTok user @tacoreacts, who posed the question:"What's a company secret that we shouldn't know?"."Because the chances are you are getting something that someone already received and returned."
He then explained that when a shopper returns a damaged item,"there's a reason why they want it in the original box … They resell it." He continued,"Even though they will send you a replacement, you still have to pay shipping on that item." Furniture or not, he offered a broader warning:"Stop buying from Wayfair."
Wayfair is fairly upfront about its returns policy—even the parts that may seem unfair to customers. If you return an item, it explains that the return shipping costs will be deducted from your refund. Those charges will vary"depending on the location of the return, size and weight of the item and the selected return method," it. Additionally, it will not refund your original shipping fee or service charges .
It's also clear about its practice of reselling:"Whether through an Open Box deal online or one of our returns outlet stores, any items that are resold are meticulously inspected so they meet our high standards for quality and safety," a Wayfair representative told
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