According to records obtained by WTTW News, 14.5% of the CTA’s operator workforce was paid for average weeks of 50 hours or more in 2022 – an increase from 13.6% of operators in 2021.
Records obtained by WTTW News show that 14.5% of the agency’s operator workforce was paid for average weeks of 50 hours or more in 2022. That’s an increase fromTwenty-seven operators were paid for average weeks of 80 hours or more. Of those, three bus operators were paid out for average weeks of more than 100 hours.
Records also show the total number of operators employed by the CTA continued to fall, driven by a loss in bus drivers. In 2022, the agency employed 4,399 bus and train operators, down from 4,580 in 2021. For months, the CTA has said staff shortages play a major role in widespread service problems transit commuters are facing, including long delays and so-called “ghost” buses and trains that appear on a tracker but never materialize in real life.“We’re seeing the results from our ongoing recruitment campaign,” he said earlier this month. “In the month of January, CTA received more than 1,000 job applications for the position of bus operator alone.
A CTA spokesperson said the agency currently has 600 open bus operator jobs, with about 120 new drivers going through the training process. Despite its increasing reliance on overtime to make up for staffing shortfalls, the CTA said its policies have helped ensure a safe environment for employees and passengers. Last year, the agency reported 161 bus collisions to the National Transit Database, down from a recent peak of 273 in 2016.
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