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Costco shoppers are far from shy about complaining when products don’t meet their standards for taste and quality. But when a customer recently reached out to Costco to sound off against a problem-plagued item, the shopper received a rare response from the warehouse club’s top executive.
The shopper continued: “I don’t really have any goal with this email, but I just wanted you to know that I’m disappointed in the drop in quality of the chicken breasts at Costco, and I hope you can find a supplier that can provide chicken that isn’t crunchy and disgusting. Please pray for me as I attempt to finish this breast now.”
While we’ll have to wait if Costco’s chicken quality improves in light of the email exchange, some shoppers were pleased that the pervasive chicken breast issue had at least been acknowledged.
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