The number of people visiting AI chatbot ChatGPT’s website and downloading its app fell for the first time since its launch in November, a sign that consumer interest in artificial intelligence chatbots and image-generators may be beginning to wane.
and replaced them with ChatGPT. But the drop in usage suggests that the tech’s limitations are catching up with it and at least some of the hype surrounding chatbots is overblown.
“You had this moment where it was like ‘oh my God it’s awesome,’" said Sachin Dev Duggal, chief executive of Builder.ai, a start-up that uses artificial intelligence to help people build mobile apps. Then, as people began to encounter the chatbot making up false information, they realized it wasn’t as broadly useful as they initially thought, he said.monthly users in its first two months, according to a report by analysts from the Swiss bank UBS.
Many companies have also banned their employees from using ChatGPT at work out of concern that putting sensitive company data into the bot may lead to data leaks., and analysts have theorized that the drop in quality has come because OpenAI is trying to lower the cost of running the bot. The end of the school year in the United States and Europe could also have triggered the drop in usage, as students who had been using it to write papers go on summer break.
“If we continue to see an increase in output along the lines of ‘I am not able to answer that question because I am a chat bot,’ we will grow more concerned that regulation is removing power from ChatGPT,” Sarah Hindlian-Bowler, an analyst with investment bank Macquarie, said in a note to clients.
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