Certain returns of Amazon orders done at UPS stores come with a new fee. Customers can incur it when they do Amazon returns at UPS stores 'when there is a free option closer.'
Evercore ISI Senior Managing Director Mark Mahaney unveils his new Amazon price target on"Varney & Co."The Information, a media outlet that follows the tech industry,on the fee, which amounts to $1. Customers incur the new charge when they do Amazon returns at UPS locations that are equally far or farther than a no-charge option available to them, according to the outlet.
"We offer convenient, easy returns to Amazon customers, with one or more options for label-free, box-free returns at no cost," an Amazon spokesperson told FOX Business on Tuesday. "We always offer a free option for customers to return their item – if a customer would prefer to return their item at a when there is a free option closer to their delivery address, a very small amount of customers may incur a $1 fee."AMAZON SHUTTING DOWN ITS GLOBAL ONLINE BOOKSELLER
The addition of the fee took place in 2023. It comes after Amazon’s 2022 implementation of a charge for instances of returns via UPS pick-up, according to The Information. Whole Foods, Kohl’s and Amazon Fresh locations are some places where Amazon’s customers can make returns for free.
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