The restaurant chain will debut its new Pick-Up By Car drive-thru model in North Carolina this week. Customers place their order on the brand’s app and pick it up at a drive-thru window at a time most convenient for them.
improving guest throughput by analyzing the most effective kitchen and dining area layouts, reducing waste by tracking food ordering and production models, monitoring the supply chain to ensure food safety and creating an ordering app that promotes order accuracy and generates pickup times based on in-store activity.as one of the 50 most innovative companies last year.
The company plans to open five such Pick-Up By Car locations this year. The service will hardly be Cava’s only focus, however. Schulman said one of the biggest challenges restaurant operators face in this tech-enabled environment is meeting a bevy of consumer demands. That’s why it is critical that brands truly know what their customers want and when. And that’s where the data science piece kicks in.
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