The AI-powered online doctor app is ditching its controversial NHS contracts as it focuses on the US market.
There’s more money sloshing around the US because of its private health care system. But is Babylon's departure from the NHS down to an inability to extract money out of a public, free-at-point-of-use, universal health care system? Rideout disagrees. “It isn’t an ontological thing about private versus state—it’s more about relative levels of funding and the nature of individual contracts,” he says, stressing for the avoidance of doubt that he's an advocate for universal health care.
Babylon isn't the first private company to fail to deliver on bold claims to cut costs in the public health network, says Michelle Drage, CEO of Londonwide Local Medical Committees, an independent representative body for GPs. “We have seen numerous commercial providers claiming to have economies of scale come and go from NHS general practice as even they struggle to balance the books,” Drage says.
That's perhaps disruption of the wrong sort for health care systems, and makes it harder for the companies trying to innovate, especially if the costs of projects lead to providers pulling out or struggling to stay afloat. Earlier this year, NHS-embedded AI health care company, Sensyne,
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