Skiplagging is the practice of booking a flight with a layover and then getting off at the layover city instead of traveling to the final destination.
One of the first things Skiplagged promises customers visiting the airline-booking website is that it will find flights “the airlines don’t want you to see.”On Thursday, American Airlines sued Skiplagged, accusing the company of deceiving passengers. In a 37-page lawsuit filed in the U.S.
In a statement to The Washington Post, Skiplagged CEO Aktarer Zaman said the company’s robust repeat business shows that it provides a valuable product. In the new lawsuit, American claims that skiplagging violates its terms of use and threatened to cancel tickets that Skiplagged has sold. Zaman called American’s description of Skiplagged’s fees “deceptive” but said those fees have given the company the means to fight “this ridiculous lawsuit.”
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